PRIVACY POLICY

Published Date: January 1, 2025
Updated Date: February 1, 2026

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1. Overview

Weight Benefits, LLC (“Practice,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, patient portal, telehealth services, intake forms, and related communications. This policy applies to all visitors, patients, and users of our services.

Our medical practice is physically located in Virginia and may provide services to patients located throughout the United States where permitted by law. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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2. Important Medical Privacy Information (HIPAA)

We are a healthcare provider that may be subject to the Health Insurance Portability and Accountability Act (HIPAA). When applicable, your Protected Health Information (PHI) is handled in accordance with HIPAA requirements and our Notice of Privacy Practices.

If you are unsure whether HIPAA applies to your specific interaction, please contact us.

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3. Information We Collect

We may collect the following categories of information:

A. Personal Identifiers

• Name

• Date of birth

• Address

• Email address

• Phone number

• Emergency contact information

B. Health and Medical Information

• Weight, BMI, and body measurements

• Medical history and conditions

• Medication history

• Allergies

• Laboratory results

• Treatment plans and prescriptions

• Provider notes

• Telehealth consultation information

• Progress tracking data

C. Financial and Billing Information

• Payment card information

• Billing address

• Transaction history

• Insurance information (if applicable)

D. Website and Technology Data

• IP address

• Device type and browser information

• Pages visited

• Cookies and tracking technologies

• Analytics data

• Referral sources

E. Communications

• Intake forms

• Messages, emails, or texts

• Appointment records

• Support requests

 

4. How We Use Your Information

We use collected information for legitimate healthcare and business purposes, including:

• Medical evaluation and treatment

• Prescription management and fulfillment

• Telehealth services

• Patient communication and follow-up care

• Appointment scheduling and reminders

• Billing and payment processing

• Compliance with legal and regulatory obligations

• Quality improvement and internal operations

• Security monitoring and fraud prevention

• Marketing communications (only where permitted or with consent)

We do not use health information for marketing without appropriate authorization where required by law.

 

5. Information Sharing and Disclosure

We may share your information with the following categories of recipients when necessary:

• Licensed healthcare providers involved in your care

• Pharmacies or compounding pharmacies

• Laboratory testing providers

• Telehealth technology platforms

• Electronic health record systems

• Payment processors and billing services

• Secure communication platforms

• IT, hosting, and cybersecurity vendors

• Legal or regulatory authorities when required

• Professional advisors (legal, accounting, compliance)

We do not sell your personal or health information. If targeted advertising or analytics tools are used, they are described in Section 9.

 

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Secure data storage systems

• Encryption where appropriate

• Restricted system access

• Vendor security requirements

• Monitoring for unauthorized access

• Breach response procedures

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

 

7. Data Retention

We retain information for as long as necessary to:

• Provide medical care

• Meet legal and regulatory requirements

• Maintain required medical records

• Resolve disputes

• Enforce agreements

Medical record retention follows applicable state and federal law. When information is no longer required, it is securely deleted or de-identified.

 

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access your information

• Request correction of inaccurate data

• Request deletion where permitted

• Receive copies of your records

• Withdraw consent

• Opt out of marketing communications

• File a privacy complaint

To exercise these rights, contact us using the information in Section 14.

 

9. Cookies, Tracking, and Analytics

Our website may use cookies and similar technologies to:

• Improve website performance

• Understand user behavior

• Analyze traffic patterns

• Support marketing and advertising

You may adjust browser settings to refuse cookies. Some website features may not function properly without them.

If third-party analytics or advertising technologies are used, they may collect browsing data according to their own privacy policies.

 

10. Electronic Communication Risks

By using our services, you acknowledge that electronic communication (email, text messaging, online forms, telehealth platforms) carries some risk of unauthorized access. We take reasonable precautions; however, we cannot guarantee confidentiality of electronic transmissions.

 

11. Provider-Patient Relationship Disclaimer

Submission of information through this website does not establish a provider-patient relationship until you are formally accepted as a patient and evaluated by a licensed medical professional.

 

12. Services for Adults

Our website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the contact information located within the Website.

 

13. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable law. Where required, we will honor lawful requests regarding access, correction, deletion, and data use limitations.

 

14. Geographic Data Processing

Information may be stored or processed in the United States. By using our services, you consent to such processing where permitted by law.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance.

 

16. Contact Information

If you have questions or concerns about privacy practices, contact:

Weight Benefits, LLC
Karen Triplett
703-999-4082
info@weightbenefits.com

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17. Emergency Notice

This website and communication channels are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical care.